Cindy Vezinau

Vez inc: Very E-z training | sales, Customer service & Tourism

Specializing in tourism for small town America

Learn to say A-ha!

Cindy Vezinau is an experienced high-energy, fun-loving public speaker and trainer. Her insight will help you and yours start fresh, saying “AH-HA!” Cindy specializes in motivating complete towns and businesses, by rethinking best practices. It all comes down to customer service and sales – whether you are selling your destination, your community, your store, your products or yourself.

learn american customer service

Cindy is also available to share her seminars internationally. Do you know how to best service an American customer? She also has some AH-HAs for you! Her expertise and experience includes:

– Caribbean

– Mexico

– Europe & Asia

About Cindy Vezinau

Cindy Vezinau has 35 years working in the travel industry. She has worked for MLT/Delta Vacations, Eastern and Continental airlines, and many travel agencies. She lives in St. Clair Shores, Michigan.

Cindy is also the chairperson and founder of The Purple Martin, a nonprofit that improves the lives of children. Through this organization, she has organized and managed a festival and other events, including a camp for children.

Cindy’s involvement in many travel- & tourism-related groups:

• SKAL member – Vice President DTW 2012
• Former Michigan Travel Agents Network member
• NACTA National Association of Certified Travel Agents
• Midwest Travel Association member
• Detroit Women in Travel member
• Past president of the Detroit Airline Sales Manager Association for airline representatives
• Acted as Spokesperson for Delta Vacations on television and radio programs, most recently interviewed on WJR Detroit. Hear Cindy on WJR!
• Relationships with most travel agencies in Michigan
• Previous member of Toastmasters International
• Trained under IBM for sales and negotiations


Cindy is a skilled presenter who is effective in a variety of settings – one-on-one, small and large groups, with peers and with customers.
She is able to command the attention of the audience and connect with them, approaching her audience more like she is having a conversation with them rather giving them a speech. She talks directly to people and makes connections.
She focuses on her audience and conveys her message in a way that benefits the audience, through teaching and motivating them to act.
Cindy effectively uses humor when speaking and makes people feel good about themselves. She is able to hold the listener’s attention by telling stories or sharing personal-interest elements that link her stories with important points.
Cindy is also able to think on her feet and change her approach midstream if something goes wrong or isn’t working. She enjoys “seizing the moment’ and capitalizing on opportunities to get important messages out.
​People truly enjoy listening to what she has to say.

Jana Lavell
Regional Sales Manager
Delta Airlines Vacations

Contact Cindy

By phone or email:
[email protected]